Meet The Team: Meet the great people who make Smartavillas a fantastic property management company in the Algarve

Who are we?

Founded in 2009, Smartavillas.com is a property services and rental management company based in Tavira on the Eastern Algarve. With a portfolio approaching 150 properties, Smartavillas provides a wide range of professional management services and solutions tailored to meet the needs of our property owners and rental clients. A wealth of experience and knowledge within our team has enabled us to grow rapidly, establish a strong presence on the Eastern Algarve and develop enduring partnerships with property owners, local suppliers and professional service providers. We are also proud to announce the launch of our new sister company Smartamoves, our property sales division helping you to achieve your dream of owning property abroad.

Meet the Team

At Smartavillas we have a dedicated team of professionals helping you to manage your property or find the perfect holiday rental.

Proud founder and owner of Smartavillas, responsible for the overall strategy, operations, new properties, and key accounts. Ever dynamic and ambitious, Rachel possesses a highly enviable career history with extensive senior retail management experience in the UK.

Rachel Robinson - Company Director

Property Liaison, Marketing, Legal Compliance

Responsible for reservations and guest contact. One of our longest serving team members, Denise brings experience and dynamism to the team coupled with a great sense of humor too!

Denise Grundy

Office Team: Reservations Team

Responsible for our Accounts division, Ana has a lot of numbers to crunch! Our newest office member, Ana has a varied and extensive background within the commercial sector.

Ana Jesus

Office Team: Company Accounts

Responsible for reservations, SEF reporting and anything Portuguese. A valued member of our team, Ana has considerable experience with the local rental management market and lives for tourism!

Ana Gago

Office Team: Reservations Team

Responsible for Property Checks, Utility Readings and General Purchasing, Jo works in conjunction with the Housekeeping team to ensure that properties are well maintained and stocked for your guests arrival. Along with her cheerful disposition, Jo brings a wealth of experience in the customer service and hospitality industry.

Joanne Going

General Operations

Personal Assistant to Rachel and responsible for owner liaison. With an extensive background in property sales and lettings, Sophie brings vibrancy and a wealth of experience to the team.

Sophie Catlin

PA to Director (Part-time)

Responsible for Tavira and surrounding areas, Monica manages a team of 6 Smarta-colleagues with around 50 properties under her wing. With previous experience in retail and housekeeping, Monica knows the ropes!

Monica Rodrigues

Operations Team: Housekeeping

Responsible for 20 of our largest properties in Caçela, Manta Rota, Altura and Castro Marim, Ofelia brings passion and strength to the Housekeeping team with a strong, ´can do´ attitude. No job is too large for Ofelia!

Ofelia Pereira

Operations Team: Housekeeping

Head of our maintenance team, there is nothing Jorge and his experienced colleagues can’t fix or repair to ensure our properties are kept in tip-top condition. From simple repairs to buildings works and health and safety matters, Jorge and his team have it covered!

Jorge Jesus

Operations Team: Maintenance

Margarita is one of the longest serving members of the Smarta Family. Joining the company in its humble beginnings, she has assisted our success with her strength and determination to do a great job. Her passion is your laundry, ensuring that guests have a fresh and clean bed to sleep in! Nothing is too much trouble for Margo!

Margarita Zhekova

Operations Team: Housekeeping

Neuma is a dedicated housekeeper with a wealth of experience. As a native Brazilian, she brings passion and determination to the team. Her motto is "No Problem!" Always smiling and cheerful, Neuma is a valued and loyal member of the Housekeeping team.

Neuma Pinto

Operations Team: Housekeeping

Mr Cristo is Jorge´s right hand man. His army days have given him great experience to tackle all our pesky maintenance jobs! Ever willing and ever cheerful, Cristo is always happy to help and will go the extra mile to try and solve the issue at hand.

Valéiro Cristo

Operations Team: Maintenance

Lorraine has a fabulous wealth of experience in the field of holiday rentals and real estate. Her knowledge of the market place is first class and as our newest team member, she brings passion and drive to the fore! Always working at high speed, Lorraine brings a real sales focus to the Smarta Family.

Lorraine Hodges

Real Estate Team: Commercial, Sales and Viewings

As our real estate Marketeer and Administrator, Lydia's degree in languages is key! Along with her excellent organisational skills from her past teaching roles Lydia is a strong anchor to the real estate team.

Lydia Corredeira

Real Estate Team: Administration and Marketing

Monica has a long and proven track record in retail and customer service. Her local knowledge and wealth of contacts makes her a key member of the real estate team. Never a dull moment when Monica is around, always happy to help any customers and clients.

Mónica Barradas

Real Estate Team: Commercial, Sales and Viewings

Alex is the guy who makes our business stand up! With his in-depth knowledge of IT systems, website programming and Social Media Platforms, he keeps our business current. From fixing printers, to designing a whole new website, nothing is too small or too large for Alex. His calming disposition keeps the techno-phobes at peace!

Alex Braeken

IT Solutions